Picking up the phone and talking to us should be easy. We know you may have to wait a long time for your calls to be answered, and we’re sorry.
We appreciate this is frustrating, so we’re working to increase the number of trained advisors available to answer your call.
We’re also investing in new technology to help answer your queries faster. You will start to see improvements in 2024.
We'll be telling you more in the coming weeks.
HOW TO CONTACT US
We’re committed to providing our residents with a great service. Your feedback is valuable to us as it helps us to continually improve our services.
We encourage you to get in touch if you have any feedback or compliments, or if you wish to discuss anything you’re unhappy about.
Posters
Our news
All Articles- 03 May 2024
- Support and advice
Ignite fun not fire this weekend – never barbecue on a balcony
- 23 April 2024
Earth Month Week 4: Cultivating Biodiversity - community heroes making a difference
- 22 April 2024
- Support and advice
It’s not flattering or romantic, it’s a crime - Stalking Awareness Week
- 19 April 2024
Blog: Navigating cultural integration - Building a unified identity at Southern Housing
- 15 April 2024
- Support and advice
Home condition surveys, what they are and why you might need one
- 02 April 2024
- Sustainability
It's Earth Month - Waste Reduction: Small Changes, Big Impact
- 06 February 2024
Blog: A merging opinion - they work best when residents are at their heart
- 26 January 2024
- New developments
Work Progresses at 100% Affordable Development in Newhaven
- 09 January 2024
- Resident Involvement
Blog: The Resident Scrutiny Panel – our year one journey
- 09 January 2024
Blog: Listening to and acting upon residents’ feedback to shape our care services
- 14 December 2023
- Support and advice
The winter issue of your resident magazine, Shine, is here!
- 09 November 2023
- New developments
New Life Breathed into Shoreham-by-Sea's Waterfront with Affordable Housing
- 02 November 2023
- Sustainability
Our Climate Champions Shine Bright on the 2023 Climate Champion shortlist
- 17 October 2023
- New developments
Grand Avenue Wins Best Shared Ownership Development at Evening Standard New Homes Awards
- 14 June 2023