Improving lift servicing
We’re working with our lift servicing contractors to improve our communal lift services. We aim to have less than 1.5% of our lifts out of service at any time.
Our performance
We've been busy surveying residents to find out how they feel about our services - from repairs to safety, neighbourhood management, complaints and more.
It's all part of the new Tenant Satisfaction Measures, introduced by the housing regulator last year.