Drawing on a rich mix of internal data sources - including the Knowing Our Residents report, Tenant Satisfaction Measures (TSM), Life in Focus survey, and the Resident of the Future report - we’ve built a picture of what life looks like for our older communities.
These insights explore key themes around neighbourhood and community, health and wellbeing, and household finances.
One of the standout findings from the Life in Focus survey is that older residents (those aged 65 and over) generally report better wellbeing outcomes than our younger residents. They’re more likely to feel safe, satisfied with their neighbourhoods, and connected to others. While they’re less likely to experience acute financial hardship, many rely on savings to manage rising costs, highlighting a different kind of financial pressure.
The graphics below offer a snapshot of the data, touching on the experiences of our older residents. These insights can both help us celebrate their contributions and ensure our services support their wellbeing and independence.

26% of our residents are over 65

40% of residents aged 65+ years live in London

14% of homeowners are 65+ years

58% of 65+ years felt a sense of belonging in their neighbourhood

50% of 65+ years regularly spoke to their neighbours

19% reported low trust in others
Our news
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- 22 July 2025
- Independent Living
Woolwich residents celebrate independent living scheme’s 10th anniversary




- 17 April 2025
- Independent Living
We did it! Another year of national recognition for our Independent Living Team




- 19 December 2024
- Care
Festive celebration spreads Christmas cheer amongst care and support residents





- 12 September 2024
- Independent Living
Farewell function celebrates work completing at Alexander Court


- 03 September 2024
- Care
Care and support residents get together for sustainable summer event





- 11 June 2024
- Independent Living
Former London bus conductress, Lillian, celebrates centenary birthday




















