Energy saving advice
Making your home more energy efficient is great for the environment – and it can save you money.
We offer residents free advice on steps you can take in your home to help save money on your bills, including finding the right energy provider.
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Pensions
You will be invited to apply for your State Pension up to four months before you reach State Retirement Age.
Your State Pension will not automatically be put in payment when you retire. Please make sure you act on your invite.
You may have an entitlement to Pension Credit; PC gives you extra money to help with your living costs. This applies if you’re over the State Pension age. Your weekly income must also be less than £227.10 per week for a single person or £346.60 for a couple. To find out more about Pension Credit or if your eligible, visit the GOV.UK website.
When you reach state retirement age, your benefit entitlement will change. If you have questions or need help, the Financial Inclusion Team are to provide advice and guidance.
If you are in receipt of housing costs when your UC ends you will need to make a claim for Housing Benefit.
Beware of scams and loan sharks
The cost-of-living crisis is making it harder financially, putting more people under pressure.
In fact, 71% now have less disposable income compared to an average month before the crisis. There are scammers and loan sharks out there looking to make it even harder.
You can get confidential help and advice from the Stop Loan Sharks campaign by calling 0300 555 2222, or emailing reportaloanshark@stoploansharks.gov.uk
To find out more about loan sharks or make an anonymous report online, visit the Stop Loan Sharks website.
Helpful resources:
- Support paying for your rent
- Universal Credit Support (uc-helper.co.uk) - A step-by-step guide for claimants that helps you through the UC application process. It’s also a handy reference guide for helping you complete a claim.
- Benefits
- Benefits calculator
- Help for Households - Get government cost of living support
- Citizens Advice
- StepChange Debt Charity
- Money Advice Service
- National Debt Line
- Local foodbanks
- Help for individuals: Charis Grant's schemes
- National Energy Action (NEA)- the UK's leading fuel poverty charity
- Turn 2 Us
- MoneySavingExpert
Managed Migration to Universal Credit
Anyone of working age who currently receives legacy benefits should have received a letter inviting them to move over to Universal Credit. If you haven’t had this letter yet, it’s important to get in touch with the DWP so they can look into it for you.
All legacy benefits for people of working age are scheduled to end by April 2026, so making the move to Universal Credit will ensure your payments continue without interruption.
If you don't make a claim for Universal Credit by the date stated on the letter sent by the DWP, you may lose money, it's essential that you don't delay. If you need any help, please contact us and we can give you guidance and talk you through any worries that you have.
Useful links -
Our performance
We believe in being open and transparent about how we're doing when delivering key services to our residents. That's why we report on the number of residents in rent arrears.
Find out about our quarterly performance and also what our residents and homeowners told us about the services we provide when surveyed as part of the Tenant Satisfaction Measures.
More information