We’ve announced the launch of our new Capital Investment Agreements, a programme representing up to £2.38 billion of essential upgrades, designed to secure cost efficiency, stability, and better quality outcomes for our residents homes over the next two decades.
What makes this initiative special is how it came to be. Over the past 18 months, we’ve worked in collaboration and much intensity with colleagues across the organisation, guided by resident insight, through an extensive consultation process. Together with market intelligence gained through supplier and contractor workshops, we've shaped an investment programme and a service that truly reflects what matters most to the people who call these properties home.
The improvements will be wide-ranging and practical, focusing on service and sustainability, enhanced product quality, assurance and choice. Residents can look forward to modern new kitchens and bathrooms, replacement roofing, updated windows and front entrance doors, along with associated fire safety works , and energy-saving measures that will help reduce bills and environmental impact.
This Capital Investment Initiative stands as one of the largest in the social housing sector, providing long-term benefits to our residents in their homes.
Following a rigorous procurement process, one of the first under the new Procurement Act, we've appointed six capable partners to deliver this work across London, Sussex, Surrey, Hampshire, Berkshire, and Kent. Importantly, our selection includes local small and medium-sized businesses, supporting regional economies while delivering for our communities.
Our appointed partners are:
- Highview Group
- Axis Europe
- Chas Berger
- Amber Construction
- Hugh LS McConnell
- Architectural Decorators Limited
None of this would have been possible without the extraordinary efforts, dedication and expertise of my colleagues and the support of our consultants, PML Group, who have guided this programme every step of the way over the past 18 months. Their shared commitment to getting this right, for our residents, has been inspiring.
This marks a turning point in how we manage investment in our homes moving from short-term cycles to long-term, partnership-driven delivery that offers consistency, stability, and measurable improvement for residents. What stands out is the continuous, active, positive, and resilient effort the team made. They restructured, developed new processes, engaged our residents, dived deep into data, presented a clear future vision, and influenced the shape and structure of the exercise. They gave up time to review reams of documents and submissions, and they've been fantastic people to work alongside. It's this effort which has secured the outcome, appointing smaller businesses, mostly family run, many we are familiar with and already delivering great performance.
To everyone involved in bringing this huge piece of work across the line: congratulations. This is a milestone worth celebrating, and the beginning of an exciting journey ahead.
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