Accessibility
Accessibility
We aim to provide an accessible service for all our customers.
As part of this we focus on making the information on our website easy to find and display all content in a user friendly manner.
We provide access to an online tool called 'ReachDeck' that offers a range of accessibility features for our website visitors. You can open the toolbar by selecting the orange icon on the bottom right of the screen.
Once you've done this a toolbar will then open up at the top of the web page (if using a desktop computer or laptop) or at the bottom of your page if using a mobile device.
The toolbar allows you to do the following:
- Make the text size bigger or smaller
- Read the wording on the web page out loud
- Translate the wording on the page into 99+ languages
- Create a MP3 audio download of the web page so you can listen to the content at a time convenient to you
- Use the picture dictionary to help gain an understanding on what words and phrases mean using illustrations
- Make colour changes to the text and backgrounds of the webpage using the screen masking feature
- Simplify the web page to avoid distracting content.
Watch the video below for more information. Or visit the Reach Deck website here.
Want something in an alternative format?
We're committed to providing our services and information in a way that is accessible for our residents. If we can adjust our service to better support you please let us know.