At Southern Housing, we believe in empowering residents to influence their services and the places they call home. It goes further than listening – it’s about actively collaborating and co-designing with residents to make decisions that affect their lives. Whether it’s shaping local services, improving communal spaces, or shaping policy and strategy, our residents are at the heart of decision-making.
We don’t just work for our residents, we work with them. We’ll continue to ensure residents are meaningfully involved in decision making at a local level, shaping the places in which they live and the services they receive. They’re our most valuable partners in helping us to improve places, lives and services. Our Resident Involvement Strategy Statement ensures a commitment to these values at every level of our organisation and provides focus as we look to the future.
- Billy Brown, Resident Strategy Group Chair and Board member.
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