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53Fa2498 1Deb 4Da8 Adbd 3092A704859a
  • 22 October 2026
  • Building & fire safety

Falling leaves, rising risks: Help prevent fire this autumn

Read More Falling leaves, rising risks: Help prevent fire this autumn
HOUSEPROUD
  • 16 October 2026

Celebrating our HouseProud Award

Read More Celebrating our HouseProud Award
Billy
  • 16 October 2026

Fixing repairs – a resident’s perspective

Read More Fixing repairs – a resident’s perspective
Wildfire Video Thumbnail 1 TEMPLATE
  • 06 October 2026

Customer Service Week: going the extra mile for residents

Read More Customer Service Week: going the extra mile for residents
Adobestock 187924499
  • 05 October 2026

Powering up our electrical services

Read More Powering up our electrical services
New Heating Contractor
  • 30 September 2026

Heating contractor changes in your area

Read More Heating contractor changes in your area
Contact Us Banner
  • 29 September 2026

Residents and colleagues working together respectfully

Read More Residents and colleagues working together respectfully
Gas Safe Idea2
  • 17 September 2026
  • Support and advice

Gas Safety Week: Why we never stop pursuing essential gas checks

Read More Gas Safety Week: Why we never stop pursuing essential gas checks
Gas Safe Idea4
  • 14 September 2026

Gas Safety Week - take no chances

Read More Gas Safety Week - take no chances
CO Web
  • 04 September 2026
  • Care

A special visit for 22 Argyll Street

Read More A special visit for 22 Argyll Street
Adverse Weather Banner
  • 27 August 2026

Read our adverse weather guidance

Read More Read our adverse weather guidance
image: a person making an online payment using a credit card
  • 17 August 2026

Changes to rent and service charge payments from 1 September 2026

Read More Changes to rent and service charge payments from 1 September 2026
Reading Letter

Have you received a Section 20B notice from us in the post? 

If yes, here are the 3 things you need to know:

  1. This isn't a bill

  2. You don't need to make a payment now
  3. The amount shown in the notice you have received isn't your individual service charge. 

If you have further questions or want to find out more please read our guidance for further information.

Read our guidance