Please let us know your communication preferences to ensure you’re receiving all the latest news from us.

Make sure you’re not missing out on any messages by logging into your online account and opting in to the emails and texts that you’d like to receive.

Topics include:
• Feedback and surveys
• Job and training opportunities
• Support for you
• News and competitions
• And more!

How do I update my preferences?

All you need to do is login to your online account, you'll be able to find your communication preferences under the 'Tenancy' section.

You can update your preferences at any time. It means you'll get all the latest news from us and you won't miss out!

Go to your online account now


Are your contact details up-to-date?

We want to give you a positive customer experience. To ensure we can always get in touch, it’s important we have your most up to date contact details, including your next of kin details.

This is particularly important in an emergency, when having the correct contact details for your next of kin is helpful if we’re unable to reach you.

Please update your details via your online account or call us on 0800 121 6060.