As a Southern Housing resident, you must:
- Pay your rent on time. If you receive welfare benefits, let us know immediately about any changes which may affect your rent or your ability to pay
- Live in your home - you cannot sublet your home to someone else
- Allow us access to your home for gas inspections or to carry out repairs we’re responsible for
- Let us know if you’re going to be away for more than 28 days. And give us details of who we can contact in case of an emergency.
- Be a respectful neighbour – make sure everyone in your home (including visitors) is considerate and doesn’t cause a nuisance to neighbours. Read more about anti-social behaviour.
- Tell us when you intend to move out and give us at least a month’s notice
- Get our permission if you want to make changes or alterations to your home
- Get our permission if you want to run a business from your home
- Never use your home for any illegal activities.
We expect you to:
- Keep to your tenancy conditions. Please refer to your Tenancy Agreement where you can find your tenancy conditions.
- Look after your home (and garden where applicable) and not cause damage to it
- Tell us about repairs need to your home. Remember you are responsible for damage you cause to your home
- Report damage you, members of your household or visitors have caused
- Always keep us up to date with who’s living in your home
- Keep your shared areas clear and not leave caravans, boats or untaxed vehicles on your drive
- Take responsibility for your personal contents (we recommend you take out home contents insurance)
If you break your tenancy agreement we’ll contact you and take appropriate action. If it’s a serious breach, we can take legal action.
- Keep to the tenancy conditions
- Take your views into account and consult with you about significant changes to our services
- Carry out the repairs we’re responsible for
- Allow you to carry out your own improvements and alterations with our permission
- Allow you to swap homes with another social landlord or council tenant. This is providing you’re not in rent arrears, have no history of anti-social behaviour and your tenancy agreement permits it
- Give you information on the personal information we hold on you. See our privacy statement.