Don’t miss out on the messages you’re most interested in. By selecting your preferences, we’ll only send you information that’s of interest and helpful to you. You can also tell us the ways in which you’d prefer we contact you. 

The quickest way to update your communications preferences is via your online account with us.

As Southern Housing is a new housing association (formed following the merger of Optivo and Southern Housing Group in December 2022), the online service you need to use will depend on who used to manage your home; either Optivo or Southern Housing Group.

Simply login to the appropriate online service to manage your preferences. You can also update your contact information, for example if you have a new phone number or email address. 

Login now Register now

If you’d prefer you can also let us know your communications preferences and contact details by email, over the phone or face-to-face. The choice is yours!

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We take how we use your data seriously and are committed to making sure you only receive the information you want. If you’d like to find out more about our approach to data protection, please read our privacy statement.

*Please note, we'll still contact you with essential service information related to your tenancy and the services we offer.