You could also receive priority support in an emergency.

This means that, if you're medically dependent on your utlitily supply or you have restricted mobility, your utility company will call you in an emergency to explain what's happened and check if you need help. You could also get additional support during an outage, including bottled water delivered to your door. 

How do I sign up?

Simply call your utility provider, explain why you qualify for the Priority Service Register and they'll get you added straight away. 

Below is a list of water providers. Click your provider to go to the Priority Service Register page on their website. 

For more information about the Priority Service Register please watch our video or visit the Ofgem website.

Visit the Ofgem website.