Making a payment

There are lots of different ways you can make a payment to us for your rent or service charges.

As Southern Housing is a new housing association (formed following the merger of Optivo and Southern Housing Group), the payment options available to you depend on who used to manage your home; either Optivo or Southern Housing Group.

If you know who used to manage your home the information you need is available from the appropriate website (links below).

Not sure who to contact? Go to our Contact us page and use our handy postcode checker. We'll then tell you who to get in touch with

Please note: Rent and service charges may change from April 2023. We wrote to residents to explain how much rent you’ll need to pay us from April 2023. Letters will also be sent in May to residents who are affected by the increase from 1 July (monthly) and 3 July (weekly).

For more information, see our news story.

Optivo

If Optivo used to manage your home, please go to the Optivo website for more information on how to make a payment to us.

Southern Housing Group

If Southern Housing Group used to manage your home, please go to the Southern Housing Group website for more information on how to make a payment to us.

Not sure who to contact?

Use our handy postcode lookup tool and we'll tell you what website to visit for more information on how to make a payment.