The Resident Scrutiny Panel examined residents' experiences, and analysed current systems and process. They also reviewed the Southern Housing Action Plan for Damp and Mould, and suggested improvements.
Related information
- More information about damp, condensation and moisture
- More information about water
- Repairs and improvements
- Browse our latest news.
Did you find the information you need?
- Return to our Leaflet & publications library to browse the other documents we have available online.
- If the information you'd like to view isn't available in our library then we encourage you to browse the rest of the website as we have a wide range of support on our web pages (the search bar is a great way to find useful information). But if you need to speak to someone please get in touch.
- We're dedicated to making sure our services and information are easy for everyone to use. If you think we can make things better or provide things in an alternative format, just let us know and we'll look to help.
Residents shaping services
We truly value the feedback and involvement of our residents. Your insights shape our services and policies. Since our merger in December 2022, we’ve focused on strengthening resident governance, ensuring four resident spaces on our Board. We’re proud to have received the Scrutiny Assured Quality Mark from the Tenant Participation Advisory Service, recognising our commitment to meaningful engagement.
Recently, we’ve been talking to residents about our new approach to Resident Involvement (RI). The review of Tenant and Resident Associations (TRAs) has provided us with valuable insights and we appreciate the contributions from all residents, especially those involved with TRAs.
Openness and transparency are key to our mission. Your dedication and honesty help us improve our collaboration with Residents Associations. Together, we’re committed to enhancing engagement and better serving our communities.
Get involvedRead our Resident Involvement Strategy Statement