Our strategic objectives for 2023-26:
Great customer experience
Objective one
Listen and act on resident views
Objective two
Safe sustainable homes in good repair
Objective three
Neighbourhoods where residents are proud to live
Objective four
Build homes to meet housing need
Objective five
Empower our people
Objective six
Deliver efficiency
Objective seven
Our performance
We've been busy surveying residents to find out how they feel about our services - from repairs to safety, neighbourhood management, complaints and more.
It's all part of the new Tenant Satisfaction Measures, introduced by the housing regulator last year.