We want to attract and retain employees with the right skills and behaviours.
We’ll do this by resourcing people from the widest possible talent pool and offering development opportunities to our employees. We need to ensure our resourcing and selection processes are fair, consistent, open and transparent.
Excellent customer service and a positive approach are significant parts of our culture. That's why we resource for attitude and behaviour as well as skills and knowledge so new staff are an excellent fit with our culture. We assess competency and technical skills through our assessment process.
This policy applies to the resourcing of all employees, including those on fixed term contracts.