Stormy weather has hit many parts of the UK and windy conditions are expected to continue over the coming days. Help is available if your home is affected by adverse weather. Read our guidance here.
Customer Service Promise
Our service offer explains what you can expect from us.
It applies to all our services and however you contact us
If the information you'd like to view isn't available in our library then we encourage you to browse the rest of the website as we have a wide range of support on our web pages (the search bar is a great way to find useful information). But if you need to speak to someone please get in touch.
We're dedicated to making sure our services and information are easy for everyone to use. If you think we can make things better or provide things in an alternative format, just let us know and we'll look to help.