Local Link Leads are now working behind the scenes to help tackle key issues in your community and improve the way we deliver services.

While they’re not a direct point of contact, they play a vital role in supporting your area. All queries should still go through our Contact Centres as usual.

If you’d like to know who your Local Link Lead is, you can find this information when you log into Online Account.

We’ll keep sharing updates as we continue to improve our services.

Find out more about Local Link