Our colleagues are available to answer your calls during the following times;
Friday 22 December – 9am – 4pm
Monday 25 December & Tuesday 26 December - closed EMERGENCY CALLS ONLY
Wednesday 27 December - 9am – 5pm
Thursday 28 December – 9am – 5pm
Friday 29 December – 9am – 4pm
Monday 1 January 2024 - closed EMERGENCY CALLS ONLY
Normal hours resume from Tuesday 2 January 2024
Emergency Repairs
If you have an emergency outside of these times, such as severe flooding, an uncontainable leak, gas leak, complete electrical failure or lift breakdown, please call us.
Former Optivo residents should call - 0800 121 60 60.
Former Southern Housing Group residents should use the details below;
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The London boroughs of Barnet, Brent, Bromley, Croydon, Hackney, Hammersmith & Fulham, Haringey, Islington, Kensington & Chelsea, Lambeth, Redbridge, Lewisham and Southwark: |
Call 0300 303 1061 |
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The London boroughs of Barking & Dagenham, Bexley, Greenwich, Havering, Newham, Tower Hamlets and Waltham Forest, or Essex, or Kent, including Medway |
Call 0300 303 1773 |
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East and West Sussex |
Call 0300 303 1063 |
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Berkshire, Buckinghamshire, Gloucestershire, Hampshire, Northamptonshire, Oxfordshire and Wiltshire, as well as Runnymede and Waverly, Elmbridge, Mole Valley, Reigate, Banstead and Tandridge in Surrey |
Call 0300 303 1064 |
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Isle of Wight |
Call 0300 303 1772 |