You can join the register if you or someone in your household:
• Is of pensionable age
• Has a disability or long-term medical condition
• Is living with dementia
• Has mental health needs
• Is pregnant or has young children under 5-years-old
• Relies on medical equipment
• Needs refrigerated medication
Being on the Priority Services Register provides:
• Advance notice of planned power cuts
• Priority support in emergencies
• Dedicated 24-hour emergency phone line
• Help with meter readings
• Different formats of communication (e.g. large print or braille)
Temporary support can also be provided to those who may need assistance due to life-changing events, such as:
• Bereavement
• Relationship breakdown
• Job loss
• Recovery from hospital
• Living independently for the first time
